In this workshop we train and take you through all stages of a guest's stay.
We start from the welcome moment and end with a farewell moment.
All guests want to feel comfortable and welcome.
Training will be based on tools and insights in giving optimal hospitality to your guests. We teach the ability to offer genuine contact with your guests.
Simply we bring the best out of your staff, we provide better service & optimal hospitality so that your guest will return. We provide Character analysis to bring the best out of each staff member.
